An important update from us about Park Christmas Savings Ireland
Sadly, we have to let you know that 2020 will be the last year of trading in Ireland for Park Christmas Savings.
We've absolutely loved helping you plan for Christmas and we're really going to miss all our customers in Ireland.
Why are we doing it?
Due to changes in trading conditions, we have reached the decision that operating in Ireland is no longer viable for us as a business.
We've been serving customers in the Irish market for 12 years, and it's been a real privilege to help you plan for Christmas as part of our Park Christmas Savings family. We're very sorry that 2020 will be our last year with you, and we would like to take this opportunity to sincerely thank you for your custom over the years.
If you completed payment you should have received your complete Christmas 2020 order by now. All gift cards and vouchers we have sent out can still be spent as normal - you don't have to be in a hurry to spend them, and its fine if you plan to gift them. Normal expiry dates are still valid, you can find this on the front or back of the card or voucher.
What this means
What this means if you ordered for Christmas 2020:
If you completed payment you should have received your complete Christmas 2020 order by now.
The gift cards and vouchers we sent you can still be spent as normal - you don't have to be in a hurry to spend them, and its fine if you plan to gift them. Normal expiry dates are still valid, you can find this on the front or back of the card or voucher.
What this means if you ordered for Christmas 2021:
If you've already started to plan for Christmas 2021, we're really sorry that we can't continue to help you get organised for the big day.
If you have made any payments towards your 2021 order, we will be organising a full refund to be sent to you via cheque as quickly as possible. To help us do this, please log into your online account and check/update your contact details by no later than 10am on Monday 14th December 2020.
On Tuesday 15th December, we'll be issuing and sending out all refund cheques by post, to the address registered on your account. It's really important that we have your correct delivery details to make sure your cheque gets to you safely. If you have a standing order set up, please get in touch with your bank as soon as possible to cancel this.
You will find that you can't change or add to your order in your online account any more. All orders will be cancelled as they will no longer be fulfilled in 2021. We've stopped the ability to add any new products to orders, to avoid any confusion. You'll still be able to view your order and any payment details in your online account right up until September 2021, for your peace of mind.
